Shipping & Payment Methods

Shipping Method

To ensure quick and safe delivery of your order, we work with DHL and use the pixi* shipping system. We dispatch the majority of orders within 24 hours.

pixi* Versandhandelssoftware - ausgezeichneter Versand

Shipping Cost per Order

United Kingdom:4,95 EUR incl. VAT
Germany:4,95 EUR incl. VAT
Austria:4,95 EUR incl. VAT
Switzerland:9,95 EUR excl. VAT
France:9,95 EUR incl. VAT
Denmark:9,95 EUR incl. VAT
Finland:9,95 EUR incl. VAT
Belgium:9,95 EUR incl. VAT
Ireland:9,95 EUR incl. VAT
Italy:9,95 EUR incl. VAT
Luxembourg:9,95 EUR incl. VAT
Netherlands:9,95 EUR incl. VAT
Poland:9,95 EUR incl. VAT
Portugal:9,95 EUR incl. VAT
San Marino:9,95 EUR incl. VAT
Sweden:9,95 EUR incl. VAT
Slovakia:9,95 EUR incl. VAT
Slowenia:9,95 EUR incl. VAT
Spain:9,95 EUR incl. VAT
Czech. Rep.:9,95 EUR incl. VAT
Hungary:9,95 EUR incl. VAT

Please note that with cages and runs, there is an additional large item surcharge of € 12.00.

Payment Methods

1) Advance payment: You pay by bank transfer. We dispatch your order once we receive payment confirmation.

2) Credit or debit card: We use 256-Bit encryption and SSL certified servers to comply with the highest safety standards currently available when processing your data. Payment via credit or debit card offers the fastest processing of your order. If we receive your order by 9 a. m. on a weekday, your parcel is sent out that same day.

3) PayPal: You can simply use your PayPal account to pay for your order.

4) You may use Pay now. if you wish.

5) Payment via Direct debit: This service is handled by PayPal PLUS and can be used without a PayPal account.

For data transfers we use the SSL security system (Secure Socket Layer) in conjunction with 256-Bit encryption. This system offers the highest level of security currently available and is used by us to keep your data safe.

You can check if you are currently using an encrypted connection by looking at your browser’s status bar: A closed lock or closed lock and key symbol is displayed there when data transmissions are encrypted.

Your order details as well as personal details and any payment information are protected by data security systems and additional authorisation processes. This is true both for data transfer and for storage of your data on our servers.

Please be advised that if you pay by credit or debit card, direct debit or PayPal the account connected with your chosen method of payment will be debited as soon as you confirm your order.